Human–computer interaction · Penn StateUniversity Park, PA

He “Albert” Zhang

Ph.D. candidate in Informatics
College of Information Sciences and Technology

Available December 2026

My research asks

When AI interprets
our lives,
who stays
in control?

I build and study AI systems that interpret sensitive human data—and how they reshape trust, disclosure, control, and agency.

Explore my research
1,203Citations
15h-index
19i10-index
30+Peer-reviewed papers

Google Scholar ↗

Checked monthly

01 / Research atlas

Ideas grow into
connected work.

Explore the systems I build, the evidence I gather, and the consequences I trace.

40works & projects
37research connections

2022 — 2026

40 / 40 works
100%
Foundations
Development 1
Development 2
Development 3
Development 4
Development 5
BuildSystems & datasets
UnderstandPeople & practices
QuestionTrust & consequences
Selected connections✦ Selected workDashed: preprint or patent
Selected workQualiGPT

Arrows represent research development, not citation links. Paths arrange works by their connections; the timeline arranges them by year.

I study what happens when AI systems become the interpreters of intimate human data.

I am a Ph.D. candidate at Penn State, advised by Distinguished Prof. John M. Carroll, and a student member of the Center for Socially Responsible Artificial Intelligence.

My dissertation, Integrating Large Language Models into the Qualitative Research Process, examines how scholars work with models when confidential participant data is involved.

01

Build

Tools, datasets, testbeds, and defences.

02

Understand

Evidence of how people actually use AI.

03

Question

Consequences for trust, ethics, and institutions.

Background & collaborations +

My dissertation, Integrating Large Language Models into the Qualitative Research Process, takes that question where it bites hardest: qualitative research, where scholars routinely route confidential participant data through commercial models. I work closely with Prof. Syed M. Billah, Prof. ChanMin Kim, and Prof. Xinyi Fu. In 2025 the college named me the recipient of the IST Ph.D. Student Award for Research Excellence.

Before Penn State I spent a year as a full-time research assistant at The Future Laboratory, an interdisciplinary HCI lab at Tsinghua University, building the multimodal affect and smart-home testbeds that much of my systems work still draws on. I hold an M.Sc. in Computer and Mathematical Sciences with first-class honours from Auckland University of Technology (2021) and a B.Sc. with a double major in Computer Science and Data Science from Massey University (2019), both in New Zealand. On the industry side I have worked on applied LLM systems at Genentech and on large-scale behavioural modelling at Experian, Callaghan Innovation, and HKUST’s SyMLab.

01

AI4Qual

This is the dissertation. Researchers were already pasting confidential interview transcripts into ChatGPT before anyone had established whether that was defensible. I started by building the tool that made the question answerable, then spent three years finding out what actually happens: where an LLM's codes agree with a human's and where the agreement is coincidental, how trust gets renegotiated the moment a researcher re-scopes the model, and what changes when the machine stops assisting the interview and starts conducting it.

02

Affective computing

I build the emotion-inference pipelines that privacy and ethics scholarship needs to interrogate from the inside. It began with fear in VR horror games — an emotion strong enough to show up unambiguously in pose, physiology, and gaze — and produced a dataset of natural rather than staged behaviour. From there the question inverted twice: first, can a general-purpose multimodal model read emotion off a face without training, and where does it fail? Then, having measured affect thoroughly, can a physical object regulate it rather than only record it?

03

Ambient agents & AI safety

Instrumenting a home to study it and giving that home an autonomous agent turn out to be the same engineering problem approached from opposite ends. At Tsinghua I built the multi-sensor testbed and the petabyte-scale pipeline behind it, which is also direct experience with the data-collection infrastructure that makes domestic privacy a live question. Years later, when multimodal models became capable enough to make decisions in that space, the obvious next question was adversarial: a home agent reads the room, and the room can be written on.

04

Accessibility

Camera-mediated assistance is where interpretation and privacy collide most directly: to get help seeing, a blind user has to let someone — or something — look at their room. BubbleCam reframed that as a scoping decision rather than a blurring problem. When large multimodal models arrived, blind users adopted them faster than the design literature could keep up, so the next studies documented practice first and derived implications second. NaviGPT tested whether any of it survives contact with a real street, and the current work is about the hardest interface problem in the set: how a system that might be wrong should say so.

05

Social computing

A recurring finding across these studies is that the systems people depend on are held together by labour nobody is paying for. Government pandemic messaging worked or failed on form, not just content. Stranded travellers rebuilt an entire route network through personal infrastructuring. Twitch's community-management stack is built by unpaid third-party developers, and those developers in turn run their own support economy on Discord. Generative AI is now entering all of it, which makes the comparison I care about tractable: put human and AI-powered support side by side in the same community and see what changes.

06

Trust, governance & education

The consequences arm of everything above. Universities wrote AI guidance quickly; the gap turned out to be between the policy language and what happens in a classroom, so the next study asked students rather than administrators. In public benefits, an LLM assistant does reduce the cost of learning a system — and relocates burden somewhere the evaluation was not looking. Parents applying their own responsible-AI criteria to children's learning do not reproduce the principles that published frameworks assume. Running under all of it is a philosophical commitment I made explicit early: an interpreting system is an instrument, and instruments mediate rather than transmit.

03 / Publications

Selected work

All 40 works ↓
Poster / extended abstract · 2026

PromptShield Home: Ambient Multimodal Prompt Injection Defense for Smart-Home Agents

Zhang, H., Li, F., Long, D., Cui, Y., Zhang, P., Zhang, Y., Xu, Q., & Fu, X.

ACM UbiComp 2026 Companion · led a five-student team across five institutions

Ambient prompt injection is a new attack surface — text printed on a box in the kitchen can hijack a home agent. This builds and evaluates a defence against it.

AI safetyagentic AIsmart home
Conference paper · 2026

When the Interviewer Is a Bot: Behavior, Breakdowns, and Trust in MLLM-Led Interviews

Zhang, H., Chukwuma, K., Kim, C., & Carroll, J. M.

HCOMP 2026

When the interviewer is a machine, disclosure changes shape — what participants tell a bot, what they withhold, and how breakdowns erode trust mid-interview.

AI4Qualtrustagentic AI
Browse the complete publication list 40 works +

2026

Poster / extended abstract · 2026

PromptShield Home: Ambient Multimodal Prompt Injection Defense for Smart-Home Agents

Zhang, H., Li, F., Long, D., Cui, Y., Zhang, P., Zhang, Y., Xu, Q., & Fu, X.

ACM UbiComp 2026 Companion · led a five-student team across five institutions

Ambient prompt injection is a new attack surface — text printed on a box in the kitchen can hijack a home agent. This builds and evaluates a defence against it.

AI safetyagentic AIsmart home
Conference paper · 2026

When the Interviewer Is a Bot: Behavior, Breakdowns, and Trust in MLLM-Led Interviews

Zhang, H., Chukwuma, K., Kim, C., & Carroll, J. M.

HCOMP 2026

When the interviewer is a machine, disclosure changes shape — what participants tell a bot, what they withhold, and how breakdowns erode trust mid-interview.

AI4Qualtrustagentic AI
Poster / extended abstract · 2026

Communicating AI Uncertainty in Assistive Navigation for People with Visual Impairments

Shaffer, H., Shaikh, A., Zhang, H., & Xie, J.

ASPIRE · 69th HFES Annual Meeting, 2026

An assistive navigator that hides its uncertainty is more dangerous than one that admits it; this asks how a system should say “I am not sure” usefully.

accessibilitytrust

2025

Conference paper · 2025

Exploring Inductive and Deductive Qualitative Coding with AI: Investigating Inter-Rater Reliability between Large Language Model and Human Coders

Zhang, H., Wu, C., Xie, J., Rubino, F., Graver, S., Cai, J., Kim, C., & Carroll, J. M.

AHFE 2025

Measures human–LLM inter-rater reliability across both inductive and deductive coding, separating real agreement from coincidental agreement.

AI4QualLLM evaluation

2024

Conference paper · 2024

BubbleCam: Engaging Privacy in Remote Sighted Assistance

Xie, J., Yu, R., Zhang, H., Lee, S., Billah, S. M., & Carroll, J. M.

CHI 2024

Privacy in remote sighted assistance is a framing problem, not a blurring problem: the user decides what enters the shared bubble.

accessibilityprivacy

2023

Journal article · 2023

A Review of the Frontier Research on Future Smart Home

Fu, X., Zhang, H., Xue, C., Sun, T., & Xu, Y.-Q.

Science & Technology Review, 41(8), 2023

Maps the frontier of smart-home research and locates the open problems — the survey that framed the later agent work.

smart home

2022

Patent · 2022

Smart Home Comprehensive Experiment System and Data Processing Method

Fu, X., Xu, Y.-Q., Zhang, H., Xue, C., He, S., Sun, Z., & Gao, Y.

Patent, China, 2022-09

The testbed and its data-processing method, filed as a patent.

smart home
Aug 2026

I’ll serve as Associate Chair for the CHI 2027 Full Paper Track.

Jul 2026

I designed and taught AI4Qual, a full tutorial on LLM-supported qualitative research, at IUI 2026 in Limassol, and presented our AIoT home-agent architecture in the companion track.

Jul 2026

PromptShield Home was accepted to UbiComp 2026; I’ll present it in Shanghai in October. I led the five-student team across five institutions.

Jun 2026

Our demo Wolfborn was presented at DIS 2026 in Singapore — first-authored by an undergraduate I mentored from the ground up. [demo.1]

Jun 2026

I presented our comparison of human versus AI-powered support in VRChat communities at IMX 2026 in Athlone.

Earlier updates +
Apr 2026

I presented VR Calm Plus at CHI 2026 in Barcelona — the third iteration of a tangible-plus-VR system built with two undergraduate mentees.

2026

Two more acceptances: HCOMP on MLLM-led interviews and CSCW on Twitch developers, both presenting this autumn.

2026

I was named runner-up for the IST Award for Excellence in Teaching Support.

Dec 2025

I wrapped up an AI internship at Genentech, building and evaluating LLM systems with the Product and Data Science group.

Oct 2025

I chaired a paper session at CSCW 2025 in Bergen, and presented two pieces of the affect work — VR Calm+ at ISMAR and our zero-shot facial emotion benchmark at MRAC.

Jun 2025

AI Trust Reshaping Administrative Burdens appeared at FAccT 2025.

2025

I received the Ph.D. Student Award for Research Excellence and the Alumni Association Graduate Fellowship.

Apr 2025

Two at CHI 2025 in Yokohama — smartphone interaction of blind users with LMMs, and generative AI in the VRChat Discord community — plus an oral on our human–LMM annotation framework.

Jan 2025

NaviGPT was presented at GROUP 2025 — real-time multimodal navigation for people with visual impairments.

May 2024

Our Twitch third-party developer study received a Best Paper Honorable Mention at CHI 2024, in the top 3.7% of 4,028 submissions.

Mar 2024

VRMN-bD, our multimodal fear-response dataset, was presented at IEEE VR 2024.

2023

I joined a Big Ideas Grant seed award at Penn State as co-principal investigator.

Mentoring & teaching

Since 2021 I have recruited and mentored 31 students — 18 undergraduate, 12 master’s, 1 research assistant — across 14 institutions in China, the United States, the United Kingdom, and Hong Kong, including four supervised through the Penn State IST Summer Intern program.

They joined as research interns on 12 projects I initiated and led, where I set the research questions, directed study and system design, supervised data collection and analysis, and mentored manuscript preparation. 21 mentees have co-authored peer-reviewed papers with me — several as second author, one as co-first author, and one I mentored all the way to first authorship. Five have stayed with me across multiple projects.

2026

AI4Qual, IUI 2026

Lead organizer and instructor, full tutorial, Limassol, Cyprus · July 2026

2025 – 2026

Invited guest lecturer

5 lectures at 4 institutions across 3 countries — Penn State, San José State, Tsinghua, FGV EBAPE (Brazil)

2025 – 2026

DS 435: Data Ethics

Teaching assistant — Spring 2025, Fall 2025, Fall 2026

2022 – 2023

IST 302 · IST 402

IT Project Management; Data, Environment, and Society

2026

Runner-up, IST Award for Excellence in Teaching Support

Academic service +
2027

ACM CHI

Associate Chair, Full Paper Track

2026

ACM CHI · ACM CSCW

Associate Chair, Poster Tracks

2025

ACM CHI · ACM CSCW

AC for User Experience and Usability and for Late-Breaking Work; Ninja AC, Paper Track, and AC, Poster Track

2025

Program committee

ICHEC · ICLR Workshop on Bidirectional Human–AI Alignment · LAW at NeurIPS

2024

Program committee

ACM Learning at Scale

2022 – 2024

Program committee

ChCHI · ACII · DG.O

2025

Session chair

CSCW 2025, Bergen — Making Work Meetings Better. CHI 2025, Yokohama — Co-ideation; Creativity Support

2022 – 2026

Conference reviewer

ACM CHI, CSCW, UIST, DIS, HCOMP, L@S, SIGGRAPH, Multimedia, MobileHCI, UbiComp/IMWUT, VRST, CHI PLAY, ASSETS · AAAI, COLM, ICLR and NeurIPS workshops · IEEE VR, ISMAR, ISWC · AIS ICIS

2023 – 2026

Journal reviewer

IJHCI · Computers in Human Behavior and CHB Reports · Sociological Methods and Research · International Journal of Qualitative Methods · Policy Studies Journal · Journal of Learning Analytics · Multimedia Tools and Applications · Cogent Arts & Humanities

2024 – 2026

Special Recognition for Outstanding Reviews

CHI ’24, ’25, ’26 · CSCW ’24, ’25

2024 – 2026

Student volunteer

ACM IMX 2026 · CHI 2025 · UIST 2024

2026 –

Board member, ICACHI

International Chinese Association of Computer Human Interaction

Industry

Jun–Dec 2025

Genentech

Research Intern · AI, Product and Data Science

Designed and evaluated applied LLM solutions, built ML data pipelines, and worked with research, engineering, and business teams.

Jun–Aug 2024

Experian

Data Scientist Intern · Innovation Lab

Developed features for credit-scoring models and migrated an ML pipeline across computational environments.

Nov 2020–Jan 2021

Harmoney & Callaghan Innovation

Data Scientist Intern / Research Fellow

Built behavioral risk-prediction workflows, NLP pipelines, and a BERT-based question-answering model.

Education

2022–Present

Ph.D. in Informatics

The Pennsylvania State University · Advisor: John M. Carroll

2020–2021

M.S. in Computer and Mathematical Sciences

Auckland University of Technology · First-Class Honors

2016–2019

B.S. in Computer Science and Data Science

Massey University · Double major

Awards & funding +
2025

Ph.D. Student Award for Research Excellence

Penn State College of Information Sciences and Technology

2024

CHI Best Paper Honorable Mention

Third-Party Developers and Tool Development for Community Management on Twitch · Top 3.7% of submissions

2023

Big Ideas Grant · Co-Principal Investigator

Penn State · $49,935 seed funding

2025–2026

Alumni Association Graduate Fellowship

$5,000

2021

Callaghan Innovation R&D Fellowship

NZD $7,625

2026

IST Award for Excellence in Teaching Support

Runner-up · Penn State